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” If the senior protests, let her have her way if it’s harmless, or explain why it’s important for you to do what you need to do (in most cases for the sake of senior’s health and well-being). Use “I” instead of “You” Language We know from the study of effective communication that people (including many older adults) generally don’t respond well when they feel like they’re constantly being ordered what to do. ” “This doctor’s appointment is very important.” These types of statements compel the older adult to be more open to what you have to say, encourage listening, and reduce the possibility of Fight, Flight, or Freeze responses. Offer Choices Whenever Possible Many older adults desire to maintain a sense of independence.Such “bossy” language is often manifested in the use of “you” statements, followed by a directive. This may be especially important when seniors feel their physical and cognitive limitations, but still desire ways to maintain some level of local control in their lives.It must not be easy to live without her friends around.” “He does everything so slowly.
Below are a five tips for successful communication with seniors.
To join the conversation, login to Twitter, follow @nationalcouncil and use hashtag #BH365 at the designated date and time.
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Sometimes it’s easy to lose patience and become frustrated.
One might even be tempted to give up and walk away.
Whenever possible and appropriate, offer an older adult choices when interacting with her or him. Copyright violation may subject the violator to legal prosecution.